The use of generic process models for process transformation

The paper extends the work presented previously on the application of generic process models in Business Process Re-engineering (Childe et al 1995). The construction of business process models is contextualised by a five stage composite methodology for BPR. Following an analysis of various process architectures the potential of generic process models is presented. The development of such a model is described. The application of this model in a small manufacturing company is discussed and the areas in which the model proved to be useful are shown. The paper challenges traditional sequential methodologies and suggests a nonsequential orientation and the systemic consideration of six fundamental issues. The paper reports on the current thinking in the area of delivery mechanism development for BPR methodologies. This thinking focuses predominantly on learning and the transfer of relevant expertise to practitioners.